E-tailing Revolution
 
 
 
 
 
 

Offering information technology development services to our clients without a proven methodology is like building a house for them without a blueprint. Such projects result in unnecessary additional costs and delays in execution. Onlinesalegroup’s technologies employ a development methodology that serves as a consistent framework to guide all of its projects so that:

       • Cost is kept low
       • Quality is maximized
       • Communication is kept brief
       • Schedules are met

Onlinesalegroup adapts the methodology to coincide with the size and budget of each client, enabling it to exercise the technique for clients with a variety of backgrounds and needs.

 

The methodology involves ten stages and covers the following :
 
 
 
Project Initiation : To initiate the project the scope of the project and critical success factors such as milestones and targets, standards for communication, control and quality and project team structure are defined
 
 
 
Business Process Analysis (BPA) : During this stage, Onlinesalegroup’s consultants have in depth interaction with respective clients understanding their specific business requirements
 
 
 
Mapping : After documenting the business requirements of the client, a one-to-one mapping is done with the vast functionality offered by Onlinesalegroup’s e-tailing business solution specialists. The client can choose from a range of services offered by us, which are
 
 
 
Logistic support and security
World wide shipping
Voice-based support
Return processing
Customer service (e-CRM)
Customized shipment delivery
Customer data security
Order tracking support
Credit card processing
Web site design and hosting
Inventory management
Web site usability and analysis
Client account activity reports
Web site maintenance and marketing
 
 
 
Gap Analysis : After the mapping stage the gaps in the project requirements and Onlinesalegroup’s functionality will be apparent and the same will be analyzed. Our experts will then plan the customizations required to design an exact fit
 
 
 
Design & Development : The design and development step is typically the most expensive but it is Onlinesalegroup’s experience that project costs are greatly reduced by understanding client’s specific business requirements. Therefore, during the development stage, the technical team works directly from a blueprint that has been communicated effectively and approved by the client.
 
 
 
Scope Management: Often during design and development, new ideas surface that the client may want to include in the final product. These "Out-of-scope" requests, or "Change Orders,” (not defined in the requirements documentation developed during the needs assessment stage) are identified, documented, and modified accordingly.
 
 
 
System/Site Testing: The final system/site is tested by Onlinesalegroup’s test services group. This independent Onlinesalesgroup team develops test cases according to the master and detail test plans to identify and document defects (system test log) with regard to the requirements document.
 
 
 
User Acceptance Testing: The client reviews the final system to ensure that it meets the requirements and ultimately approves the system for product implementation.
 
 
 
Implementation: Once the client approves the site for production release, Onlinesalegroup develops an implementation plan, which describes the pre- and post-implementation activities.
 
 
 
Post-implementation: Ninety days are allocated for handling minor fixes and changes that occur during initial production usage. Onlinesalesgroup make available, services selected by client for the given time period.
 
 

Integrated etailing solutions providing a robust approach to e-commerce, vendor management, e-fulfillment & customer service